Last updated 19 November 2025.

Introduction

Welcome to Part One Prep (“we”, “us”, “our”).
We provide online educational content, psychiatry exam preparation, and subscription-based MCQ question banks for trainees preparing for FC Psych Part I and related examinations.

This Privacy Policy explains how we collect, use, store, and protect your personal information. We comply with the Protection of Personal Information Act (POPIA), the GDPR, and all relevant international privacy standards.

By using Part One Prep, you agree to the terms outlined here.

Information We collect

Information you provide

We collect only what we need to run this service:

  • Name and surname
  • Email address
  • Account credentials (password encrypted with industry-standard hashing)
  • Subscription and purchase details
  • Communication sent to us (emails, contact forms, support queries)

Information automatically collected

When you use the site, we may collect:

  • IP address
  • Browser type, device type, operating system
  • Usage analytics (pages viewed, quiz attempts, progress data)
  • Cookies and similar tracking technologies

Sensitive information

We do not collect clinical data, psychiatric records, or any patient-related information.
You should not upload such data anywhere on the platform.

Legal Basis for Processing

We process your information based on:

  • Consent — registering for an account or subscribing
  • Contractual necessity — providing the Part One Prep service you paid for
  • Legitimate interest — platform security, fraud prevention, analytics
  • Legal obligation — tax, auditing, and regulatory requirements

How We Use Your Information

We use your data to:

  1. Create and maintain your user account
  2. Provide paid access to content and question banks
  3. Track your study progress and performance data
  4. Process payments through trusted third-party providers
  5. Improve the platform, user experience, and security
  6. Communicate essential updates or service notices
  7. Comply with legal obligations

We will never sell, rent, or trade your personal information.

Sharing Your Information

Service providers

  • Payment processors (e.g., PayFast, PayStack, Stripe, or similar)
  • Hosting and cloud infrastructure services
  • Analytics providers
  • Email communication tools

Each is bound to process data according to our instructions and applicable law.

Legal or safety requirements

We may disclose your information if required to:

  • Comply with law, regulation, or court order
  • Investigate fraud, protect our rights, or enforce our Terms
  • Protect the safety of users or the public

International Transfers

Your information may be stored on servers located outside South Africa.
When we transfer data internationally, we ensure appropriate safeguards such as:

  • POPIA-compliant contracts
  • GDPR Standard Contractual Clauses
  • Adequate security measures

Cookies and Tracking

We use cookies to:

  • Keep you logged in
  • Save your study progress
  • Analyse how users navigate the platform
  • Improve performance and security

You may disable cookies in your browser, but certain features may not work properly.

Data Security

We use technical and organisational safeguards, including:

  • Encrypted passwords using industry-standard hashing
  • HTTPS/SSL for all traffic
  • Firewall and server-level protections
  • Restricted internal data access
  • Regular security reviews

No method is 100% secure, but we take every reasonable step to protect your data.

If a data breach occurs, we will notify you promptly as required by POPIA and GDPR.

Data Retention

We keep your information only as long as necessary to:

  • Provide access to your account
  • Maintain accurate financial/transaction records
  • Comply with legal obligations

If you delete your account, we remove or anonymise your personal data unless law requires us to keep certain information.

Your Rights

Under POPIA, GDPR, and similar laws, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent
  • Object to processing
  • Request data portability
  • File a complaint with the SA Information Regulator or your local authority

Children’s Privacy

Part One Prep is not intended for individuals under 18 years of age.
We do not knowingly collect data from minors. If such data is found, we delete it immediately.

Third-Party Links

The platform may contain external links. We are not responsible for how those websites handle your data. Their policies apply, not ours.

Changes to This Policy

We may update this Privacy Policy when necessary.
Changes will be posted on this page with a revised “Last Updated” date.
For major updates, we may contact you directly.

Contact Us

For privacy-related questions or concerns, contact:

Part One Prep
Email: [email protected]